COMPANY POLICY

COMPANY GENERAL INFORMATION

SET-UP CHARGES
THERE ARE NO CHARGES

VIRTUAL IMAGES
FREE VIRTUAL IMAGES IN 2 TO 3 DAYS.
WE LIMIT CUSTOMERS TO 3 VIRTUAL IMAGES PER ITEM $10 AFTER 3
2 CHANGES PER DESIGN $5 AFTER 2 CHANGES

WE ACCEPT HIGH RESOLUTION FILES
EPS
AI
JPEG
PDF

COLOR MATCHING
PANTONE MATCHING
PMS MATCHING

DELIVERY TIMES
TIES 3 - 4 WEEKS AFTER THE DESIGN IS APPROVED
BOW TIES 3 - 4 WEEKS AFTER THE DESIGN IS APPROVED
SOCKS 3 - 4 WEEKS AFTER THE DESIGN IS APPROVED
SCARFS 3 - 4 WEEKS AFTER THE DESIGN IS APPROVED

RUSH ORDERS AVAILABLE
DEPENDING UPON HOW BUSY OUR MILLS ARE.
EXTRA FREIGHT CHARGES APPLIED IF NEEDED

PACKAGING
POLY SLEEVED OR POLY WRAPPED
GIFT BOXES AVAILABLE FOR ADDITIONAL CHARGES

COMBINATION OF ITEMS
ITEMS CAN NOT BE COMBINED TO REACH MINIMUMS. EACH ITEM MUST REACH THE MINIMUM REQUIRED FOR THAT ITEM.

DESIGNING
BESIDES CUSTOMIZED LOGO DESIGNS WE CAN ALSO DESIGN FASHION TIES, SCARFS, BOW TIES SOCKS AND POCKET SQUARES FOR YOUR END USER. WE HAVE VERY TALENTED DESIGNERS WHO CAN MAKE GREAT LOOKING PATTERNS.

PRE-PRODUCTION SAMPLES
SAMPLES REQUIRE PAYMENT FOR BOTH THE SAMPLE AND THE SHIPPING. PLEASE CALL FOR PRE - PRODUCTION PRICES.

PAYMENT
50% DEPOSIT REQUIRED ON ALL CUSTOM ORDERS. CREDIT CARD, ACH OR CHECKS ACCEPTED
BALANCE DUE UPON SHIPPING BY CREDIT CARD, ACH OR CHECKS

SHIPPING COSTS
WE WILL ASK FOR YOUR UPS OR FED EX NUMBER FOR SHIPPING CHARGES. IF YOU DON’T HAVE ONE WE WILL CHARGE YOU ACCORDINGLY FOR FREIGHT.
WE CAN SHIP DIRECT FROM THE MILL FOR RUSH ORDERS.

SELL END USERS
WE DO NOT SELL DIRECT. WE WILL ONLY SELL AUTHORIZED DISTRIBUTORS. IF WE HAVE AN END USER CALL US WE WILL SUGGEST AN AUTHORIZED DISTRIBUTOR IN THE AREA.