Company Policy
Company General Information
Set-Up Charges
There are no charges.
Virtual Images
Free virtual images in 2 to 3 days.
We limit customers to 3 virtual images per item ($10 after 3).
2 changes per design ($5 after 2 changes).
Accepted High-Resolution Files
- EPS
- AI
- JPEG
Color Matching
Pantone Matching (PMS Matching)
Delivery Times
- Ties: 3 - 4 weeks after design approval
- Bow Ties: 3 - 4 weeks after design approval
- Socks: 3 - 4 weeks after design approval
- Scarves: 3 - 4 weeks after design approval
Rush Orders
Available depending on mill availability. Extra freight charges may apply.
Packaging
Poly-sleeved or poly-wrapped.
Gift boxes available for additional charges.
Combination of Items
Items cannot be combined to reach minimums. Each item must meet its required minimum order.
Designing
In addition to customized logo designs, we can also design fashion ties, scarves, bow ties, socks, and pocket squares for your end users. Our talented designers create stylish patterns.
Pre-Production Samples
Samples require payment for both the sample and shipping. Please call for pre-production pricing.
Payment
50% deposit required on all custom orders.
Accepted payment methods: Credit Card, ACH, or Check.
Balance due upon shipping via Credit Card, ACH, or Check.
Shipping Costs
We will request your UPS or FedEx account for shipping charges. If unavailable, we will charge you accordingly for freight.
We can ship directly from the mill for rush orders.
End User Sales
We do not sell directly to end users. We only sell to authorized distributors. If an end user contacts us, we will recommend an authorized distributor in their area.